Fieldtics

Fieldtics is the battle-tested, all-in-one command center engineered specifically for service businesses that are tired of juggling disjointed tools and drowning in operational chaos. This isn't just another scheduling app; it's a comprehensive operational platform built to dominate the entire workflow from the first customer call to the final, paid invoice. Fieldtics empowers plumbing, electrical, cleaning, landscaping, and HVAC businesses to replace complexity with ruthless efficiency. Its core value proposition is simple: consolidate every critical tool into one synchronized system. By unifying smart job scheduling, seamless CRM, effortless invoicing, and instant payment processing, Fieldtics delivers the clarity and control business owners need to scale effectively. With robust web and mobile apps, your entire team—office staff and field technicians—stays connected with real-time updates, ensuring nothing falls through the cracks. The platform's flexibility allows for deep customization of branding and workflows, while powerful integrations automate data flow with your existing tools. In a market of partial solutions, Fieldtics stands as the complete, unified front for serious service businesses ready to grow.

Smart Job Scheduling & Dispatch

Fieldtics transforms chaotic scheduling into a strategic advantage. Drag-and-drop visual schedulers allow dispatchers to assign jobs in seconds, automatically considering technician location, skill set, and availability. Real-time updates sync instantly to field crews via the mobile app, eliminating phone tag and missed appointments. This feature provides a single source of truth for every job's status, ensuring your team is always on the same page and customers are kept informed, drastically reducing downtime and improving on-time performance.

Integrated CRM & Customer Management

Forget scattered contact lists and lost communication history. Fieldtics features a powerful, built-in Customer Relationship Management (CRM) system that centralizes every client interaction. Track leads from initial inquiry, store detailed service histories, manage customer notes, and log all communications in one secure place. This 360-degree customer view enables personalized service, fosters loyalty, and turns one-time jobs into lucrative, recurring revenue streams through targeted follow-ups and maintenance reminders.

Automated Invoicing & Payment Processing

Chasing payments ends here. Fieldtics streamlines your cash flow with professional, branded invoices that can be created and sent in moments directly from a completed job entry. The platform's crown jewel is automated recurring invoicing for maintenance contracts or subscription services. Integrated payment processing allows customers to pay instantly online via credit card or ACH, putting money in your bank faster and eliminating the administrative nightmare of manual billing and collections.

Real-Time Field Mobility & Tracking

Empower your field team with the Fieldtics mobile app, a powerhouse tool that keeps operations moving outside the office. Technicians can view their daily schedule, access job details and customer history, track time and materials on-site, capture customer signatures, and submit photos and notes—all in real time. This live data feed back to the office dashboard provides unparalleled visibility into job progress, expense tracking, and team productivity, enabling informed decision-making on the fly.

Streamlining Operations for a Growing HVAC Company

An HVAC business struggling with missed calls, scheduling errors, and slow invoicing uses Fieldtics to consolidate its operations. The dispatcher uses the smart scheduler to efficiently route technicians based on proximity and expertise. Techs receive job details instantly on their mobile app, log parts used, and collect digital signatures upon completion. The office automatically generates and sends an invoice from the job data, with a payment link for instant settlement. This seamless flow reduces administrative work by 50% and improves cash flow cycles.

Managing Recurring Contracts for a Commercial Cleaning Service

A commercial cleaning service with dozens of monthly contracts manually creates invoices, leading to errors and delayed payments. By implementing Fieldtics, they automate their entire recurring billing process. Contracts are set up once in the system, and invoices are sent automatically on a predefined schedule. Customers pay online, and payments are reconciled automatically. This use case eliminates manual billing days, ensures consistent cash flow, and allows the owner to focus on acquiring new clients instead of managing paperwork.

Centralizing Customer Communication for a Plumbing Business

A plumbing company using separate tools for calls, scheduling, and customer notes finds information constantly gets lost. With Fieldtics' integrated CRM, every customer call, email, and service visit is logged against the client's profile. When a repeat customer calls, the office staff has immediate access to the full service history, enabling personalized and efficient service. This centralized communication hub enhances customer satisfaction, reduces service time, and builds a reputation for reliability and attentiveness.

Enhancing Field Accountability for an Electrical Contractor

An electrical contractor needs better visibility into field operations, including time-on-job and material usage. By deploying Fieldtics, technicians clock in and out of jobs directly through the mobile app, providing accurate labor tracking. They log all materials used from their truck stock or purchases, which are automatically categorized for job costing and inventory management. This use case provides the owner with precise data on project profitability, prevents revenue leakage, and ensures accurate client billing for all time and materials.

Is there really a free plan, and what are its limits?

Yes, Fieldtics offers a genuinely free-forever Starter plan with no credit card required to sign up. This plan is designed for businesses to fully experience the core platform without financial risk. It includes unlimited client management, essential job scheduling capabilities, the integrated CRM, and access to both web and mobile apps. It provides substantial value for solopreneurs or small teams starting their digitization journey, with upgrades available for advanced features like invoicing and advanced analytics.

How does Fieldtics compare to using separate scheduling and invoicing apps?

Fieldtics is built to eliminate the friction and data silos created by using a patchwork of separate apps. While individual apps might handle one function well, they create chaos when data doesn't sync—requiring double entry, causing communication gaps, and hiding your business's true performance. Fieldtics wins this head-to-head by providing a natively unified system where every action, from scheduling to payment, updates a single shared record. This integration automates workflows, provides a holistic business view, and saves countless hours lost to manual reconciliation.

Can I customize Fieldtics to match my business's branding?

Absolutely. Fieldtics is engineered for flexibility, allowing you to white-label the platform to feel like a native extension of your business. You can fully customize your dashboard layout, upload your company logo, apply your brand colors, and even tailor client-facing menus and communication templates. This level of customization ensures that every interaction—from emailed quotes and invoices to the customer portal—reinforces your professional brand identity, not Fieldtics'.

Does Fieldtics integrate with other software like accounting tools?

Yes, Fieldtics is designed as a connected hub, not a walled garden. It offers seamless integrations with popular accounting software (like QuickBooks and Xero), payment gateways, and other essential business tools. These integrations automate critical workflows, such as syncing invoices and payments directly to your general ledger, eliminating error-prone manual data entry. This ensures your financial data is centralized, accurate, and always up-to-date across your entire tech stack.

Fieldtics offers straightforward, tiered pricing designed to scale with your business, starting with a powerful free tier to get you operational immediately.

Starter: Free Forever. This plan includes unlimited client management, core job scheduling tools, the integrated CRM system, and full access to the web and mobile applications. It's ideal for new businesses or small teams needing to organize their operations without upfront cost. No credit card is required to start.

Professional: $29 per user/month. Building on the Starter plan, this tier unlocks the complete operational toolkit for growing businesses. It adds full invoicing and online payment processing capabilities, detailed expense and income tracking for profitability insights, and advanced scheduling features. This is the go-to plan for businesses serious about streamlining their entire quote-to-cash cycle.

Business: Custom Pricing. For larger enterprises or businesses with unique workflows, the Business plan includes all Professional features plus custom functionality development, priority customer support, and a dedicated account manager. Pricing is tailored based on specific requirements, team size, and desired customizations.