Reputacion

Reputacion is an all-in-one reputation management platform tailored for businesses of all sizes seeking to take control of their online presence. This innovative tool integrates automated review collection, real-time review monitoring, and comprehensive Google Business Profile management, all in one centralized platform. With Reputacion, businesses can easily collect more reviews by automatically sending SMS requests to customers after service, ensuring a steady influx of positive feedback. The platform's intelligent landing pages filter responses, directing satisfied customers to leave Google reviews while guiding unhappy ones to a private feedback form. This proactive approach not only enhances customer experience but also safeguards your reputation. Designed for scalability, Reputacion accommodates businesses with single locations as well as those with 100+ sites, offering team access and centralized reporting for effortless management. The best part? You get professional reputation management starting at just 19€/month, making it an affordable alternative to competitors like Partoo.

Review Management

Centralize all your reviews across multiple platforms including Google, TripAdvisor, and Facebook. With Reputacion, you can filter, sort, and manage customer feedback from one intuitive dashboard, making it easier to respond promptly and effectively.

AI Response

Leverage the power of AI to automate your customer interactions. Reputacion provides smart, personalized response suggestions tailored to each establishment, allowing you to maintain a consistent and professional tone in your replies while saving valuable time.

Review Collection

Streamline your review collection process with automated campaigns via email and SMS. Reputacion's SMS campaigns boast an impressive 98% open rate, ensuring your requests are seen and increasing the likelihood of receiving more positive reviews.

Local Visibility

Monitor and enhance your local SEO with tools designed to optimize your Google Business listing. Reputacion allows you to track your Google Maps ranking through detailed analytics, ensuring your business stands out in local searches and attracts more customers.

Restaurant Management

Restaurants can utilize Reputacion to collect feedback from diners immediately after their meal. By automating review requests via SMS, they can boost their ratings on platforms like Google and Yelp, enhancing their visibility and attracting new customers.

Retail Store Engagement

Retail stores can benefit from Reputacion by displaying customer reviews on their websites through customizable widgets. This not only builds trust with potential buyers but also encourages repeat visits from satisfied customers.

Service-Based Businesses

Service providers can automate their review collection process post-service, ensuring they gather feedback efficiently. The smart filtering feature directs unhappy customers to a private feedback form, allowing businesses to address concerns without impacting their public ratings.

Multi-Location Management

For businesses with multiple locations, Reputacion offers a complete management solution. Companies can oversee reviews, responses, and performance analytics from a single dashboard, ensuring consistent customer engagement across all sites.

How does Reputacion help in collecting reviews?

Reputacion automates the review collection process by sending SMS or email requests to customers after service. This proactive approach increases the chances of receiving positive feedback while allowing for private resolutions for unhappy customers.

Can I manage multiple locations with Reputacion?

Yes, Reputacion is designed for scalability. Whether you have a single location or over 100 sites, you can manage all your establishments from one platform, providing team access and centralized reporting for streamlined operations.

What kind of analytics does Reputacion provide?

Reputacion offers detailed analytics, including review trends, response rates, and performance metrics. This data helps businesses understand their reputation better and make informed decisions to improve customer engagement.

Is there a free trial available for Reputacion?

While specific details about a free trial are not mentioned, you can create an account for free. This allows you to explore the platform and see how it can enhance your reputation management before committing to a paid plan.